Digital Press CD

Needham, MA (PRWEB) April 05, 2012

Centerity Systems Inc (http://www.centerity.com) a leading provider of enterprise class all-in-one IT performance and availability monitoring solution has announced today that Viumbe LLC, the operator of eBaumsWorld (http://www.ebaumsworld.com) has acquired and successfully implemented Centerity Monitor in their NY main data center. Financial terms of the deal were not disclosed.

Viumbe LLC (http://www.viumbe.com) is a digital media company and a producer of rich content that allows millions of people to discover and share video clips across multiple sites. Ranked in top 500 websites network traffic in the US and leading providers of digital media, Viumbe is delivering over 35 million video streams to 10 million users each month. Viumbe LLC along with its content partners creates the platforms for users to interact in the US region and around the world.

Erik Maciejewski, Viumbes Vice President Technology, cited Centerity Monitor allowed us to simplify our monitoring capabilities and easily replace several tools previously used with a single robust solution. Consolidating them all into one single-glass-pane was a must from all business aspects and the end users experience.

Viumbes main data center located in NY includes a wide array of technologies applications, servers, storage devices network equipment, security and more. The need to maintain all this equipment up and running 24×7, in addition to receiving a clear visibility into the business processes required a robust Network Monitoring solution.

Centerity Monitor was chosen following a long and intensive Proof of Concept (POC) period. Centerity Monitor convinced us with its ability to perform and execute in very stringent and nonstandard IT environments. Rapid implementation, simplicity and smooth integration with our existing layout proved to be a huge costs saving, added Erik Maciejewski.

Roi Keren, Centerity CEO: The long list of proud customers is a proof of confidence to our powerful central monitoring solution. As in the Viumbe case, Centerity was able to deliver price performance monitoring capabilities that can not be matched in the market today. The all-in-one approach including the User Experience and Business Service Management is a perfect fit for IT organizations of all sizes our customers suggest that.

About Viumbe LLC:

Viumbe, LLC, founded in 2009, is an integrated digital media company comprised of several online properties. Viumbe allows millions of people to discover and share videos, images, games, and ideas across multiple platforms. Working with our content partners and producing original content in house, we’ve created a distribution platform that provides a forum for people to connect and interact with others in the USA and around the world. Delivering over 35 million video streams to 10 million users each month, Viumbe is one of the leading providers of digital media to young adults ages 18-34.

About Centerity:

Centerity (http://www.centerity.com HQ Needham MA) is a leading provider of all-in-one enterprise class Network monitoring solution. While changing the rules of monitoring, Centerity enables IT organizations in various market segments to simplify all aspects of network management and information flow, and enhance business performance. Centerity Monitor provides accurate measurements, drill down root cause analysis, real time statistics, live network maps graphs and other advanced features. Centerity Monitor End-User Experience and Business Service Management allow for high level presentation of business processes and the delivery of high quality services to end users.

For further information please contact Aviram Cohen: aviramc(at)centerity(dot)com, Phone: 339 222 0121

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San Francisco, CA (PRWEB) March 15, 2012

500friends, Inc., the market-leading social loyalty solution for e-commerce retailers, today announced it has completed a $ 4.5M Series A financing led by Crosslink Capital, with participation from Intel Capital and several members of the companys executive team. The funds will be used to further establish the company’s dominance in social loyalty by solidifying platform functionality, growing sales and marketing, and building out a world-class client success organization. Eric Chin, General Partner with Crosslink Capital, has joined 500friends Board of Directors in conjunction with this financing.

500friends was founded in 2010 by high school drop-out-turned serial entrepreneur Justin Yoshimura to solve a problem he faced at his previous e-commerce companies. While analytics, email marketing, user-generated content and shopping cart solutions were all readily available for emerging commerce plays, for retailers wanting to increase customer loyalty, there were very few options in the marketplace. This void, combined with the explosion in social networking was the driving force behind the founding of 500friends. Justin, along with veteran e-commerce experts recruited from Buy.com, eBillme, RichRelevance, StrongMail, PopularMedia, Digitas, IAC/InterActive Corp, Accertify, and Webloyalty, developed 500friends’ white-label social loyalty platform, LoyaltyPlus , which provides leading retailers with the tools and analytics to recognize and reward the customer behaviors that matter most to their brand, including writing reviews, referring friends, sharing products on Facebook or Twitter, and frequent purchasing.    

Social loyalty has disrupted how retailers have traditionally conducted business. Historically, loyalty programs were only within reach for retailers with the financial resources to bring in specialized agencies or the ability to allocate significant internal resources to build and maintain complex systems, said 500friends CEO Justin Yoshimura. We are helping to level the playing field and give retailers, regardless of size, the ability to deploy rich and responsive programs that extend their relationships beyond the purchase and make customers into advocates. In as little as 2 to 4 weeks time, retailers can deploy LoyaltyPlus and tap the powers of social media, loyalty marketing and robust analytics as key components to their overall customer acquisition and retention strategies.”

Since the platform launched in July 2011, 500friends has seen adoption from leading digital retailers such as Hotels.com, US AutoParts, and Shoebuy.com, e-commerce sites for megabrands such as L’Oreal and Armani, to fast growing e-commerce brands like Scentiments.com and PetfoodDirect.com. Loyalty programs powered by 500friends have proven to significantly increase customer engagement, as current clients are seeing up to 40 percent enrollment rates.

Crosslink Capitals proven track record of success with SaaS companies providing solutions to the retail category combined with Intel Capitals long standing history of supporting innovation, made the selection of our new investors a simple decision added Yoshimura.

500friends is the latest addition to Crosslink Capital’s portfolio of SaaS companies for retail, which includes Omniture and Marin Software. 500friends is delivering what retailers need to leverage social channels to convert shoppers into loyal customers and loyal customers into advocates, explains Eric Chin. Their innovative solution is already in deployment and their domain expertise and capital efficient approach is allowing them to keep the lead. The company has a great growth curve ahead of them and we are always seeking opportunities to invest in the next billion dollar companies.

500friends approach to loyalty marketing is truly innovative, said Marc Yi, Managing Director, Intel Capital. We believe the next generation of e-commerce will be defined by solutions at the intersection of social networking, e-commerce and data analytics. We look forward to collaborating with the company and working with its team in building the next generation social loyalty solution.

About 500friends

500friends is pioneering the next generation of loyalty marketing with its award winning white label social loyalty software-as-a-service platform, LoyaltyPlus. Flexible, scalable, and lightweight, LoyaltyPlus helps retailers large and small to kickstart either new loyalty programs or provide social wraps around existing programs and help retailers and brands move customers up the loyalty curve to advocates. A 2010 Y-Combinator graduate, the company brings together more than 60 years of e-commerce expertise and the team has supported such brands such as Nike, American Express, Sears, Shutterfly, TicketMaster, Orbitz, Williams-Sonoma and Continental Airlines. Based in San Francisco, the company is funded by Crosslink Capital, Intel Capital, Y-Combinator, and well-known individual investors such as Jeff Fluhr, Steve Newcomb, Naval Ravikant, and Chris Yeh. For more information, please visit http://www.500friends.com or follow us on twitter @500friends.

About Crosslink Capital

Crosslink Capital is a leading stage-independent venture capital and growth equity firm with over $ 2 billion in assets. Crosslink, which traces its roots back to 1989, was among the first and largest investment firms in the U.S. to integrate public and private growth technology investing in three families of funds: venture capital funds, long/short hedge funds and a unique hybrid crossover fund. This strategy allows Crosslink to partner with its portfolio companies on a long-term basis. With more than 20 years behind it, Crosslink Capital has invested in over 100 private equity portfolio companies, at the early, mid, and late stages including Pandora, Ancestry.com, Omniture (acquired by Adobe Systems), Equinix, Carbonite, Intematix, SeaMicro, Synapsense, Bleacher Report, Marin Software and DataStax. For more information on Crosslink, visit http://www.crosslinkcapital.com.

About Intel Capital

Intel Capital, Intel’s global investment and M&A organization, makes equity investments in innovative technology start-ups and companies worldwide. Intel Capital invests in a broad range of companies offering hardware, software, and services targeting enterprise, mobility, health, consumer Internet, digital media, semiconductor manufacturing and cleantech. Since 1991, Intel Capital has invested more than US$ 10.5 billion in over 1,218 companies in 51 countries. In that timeframe, 196 portfolio companies have gone public on various exchanges around the world and 291 were acquired or participated in a merger. In 2011, Intel Capital invested US$ 526 million in 158 investments with approximately 51 percent of funds invested outside the U.S. and Canada. For more information on Intel Capital and its differentiated advantages, visit http://www.intelcapital.com or follow @intelcapital.

More Digital Press Releases

Gaithersburg, MD (PRWEB) December 24, 2011

GL Communications Inc. a leader in providing PC-based test, analysis and simulation products and consulting services to the worldwide telecommunications industry, conveyed today the availability of its Echo Canceller Compliance Testing Solutions Per G.168 using manual methods.

Speaking to media persons, Mr. Vijay Kulkarni CEO of the company said, GL’s Manual Test Suite for testing compliance of ECs with G.168 provides the ultimate flexibility for almost any type of network environment and configuration including: Conventional Telephone Networks, Networks With Satellite Connectivity, Wireless Networks such as Cellular and PCS.

He added, The system uses two of GL’s T1 or E1 Cards (Dual HD Cards, USB cards, and Universal cards). One Card emulates the Far End circuit, provides the stimulus to the Echo Canceller, and captures its response. The second Card emulates the Near End circuit, i.e. models the echo path, and injects noise and voice signals. This PC based system also controls the Echo Canceller modes (NLP on/off, freeze, disable, etc.) and provides a captured PCM stream for analysis.

Main Features:

·Far End emulation is performed with GL’s GUI-based File Playback and File Record Software

·Near End emulation of hybrids by using GL’s GUI based Delay/Attenuate Software

·Echo canceller control using standard terminal emulation software, e.g. Hyperterminal

·Millisecond-level visibility and Analysis using GL’s GLCView software

·Additional analysis capability using Syntrillium’s Adobe Audition Software or Goldwave Software

·All T1 E1 framing formats, signaling modes, and receiver interface strategies supported.

·Complete set of G.168 echo path models for emulation of Near End echo paths.

·G.168 CSS Single- and Double-Talk files recorded at various power levels.

·Detailed procedures for conducting G.168 compliance tests and analyzing results.

·VF Input and Output available at telephone handset for subjective evaluation of echo canceller performance.

·GL’s family of T1 E1 cards and its T1 E1 Analyzer GUI Software and Windows Client Server Software are general-purpose products supporting a wide range of T1 E1 testing requirements.

About GL Communications Inc.,

Founded in 1986, GL Communications Inc. is a leading supplier of test, monitoring, and analysis equipment for TDM, Wireless, IP and VoIP networks. Unlike conventional test equipment, GL’s test platforms provide visualization, capture, storage, and convenient features like portability, remotability, and scripting.

GLs TDM Analysis & Emulation line of products includes T1, E1, T3, E3, OC-3, OC-12, STM-1, STM-4, analog four-wire, and analog two-wire interface cards, external portable pods, and complete system solutions. Capabilities include voiceband traffic analysis and emulation across all traffic types (voice, digits, tones, fax, modem), all protocols (ISDN, SS7, GR-303, Frame Relay, HDLC, V5.X, ATM, GSM, GPRS, LTE, etc.), and with capacities up to thousands of channels. Our newest products provide astonishing capacity and capture capability up to and including gigabit speeds.

GLs VoIP and IP products generate / analyze thousands of calls and traffic simultaneously with traffic types such as frames, packets, voice files, digits, video, tones, noise, and fax. Almost all codecs are supported including G.711, G.729, AMR, EVRC-A,B,C, GSM, iSAC, and many more. Additional features include visual analysis, real-time listening, and recording. The product line also includes Ethernet / IP Testing capability that simulates and checks frame transport and throughput parameters of Ethernet and IP networks, including delay, errors and other impairments.

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GL’s Voice Quality Testing (VQT) product line complements all of GL’s products. Using ITU-standard algorithms (PAMS, PSQM, and PESQ), GL’s VQT provides a widely accepted solution for assessing voice quality in the telecom industry. Voice Quality Testing across multiple networks (T1, E1, T3, E3, OC-3, OC-12, VoIP, Wireless, and Landline) is available.

GLs Wireless Products perform protocol analysis and voice quality assessment on GSM, CDMA, UMTS, and LTE networks. Connections can be made to any wireless phone with automated call control, GPS mapping and real-time signal measurements.

GLs Echo Canceller testing solutions provide the broadest range of simulation and analysis, including line and acoustic echo. GLs compliance testing per G.168. G.167 and P.340 across TDM, IP, VoIP and Wireless networks is widely accepted in the industry.

GLs wireless VQT solutions help assessing impairments to voice quality such as poor mobile phone quality, voice compression and decompression algorithms, delay, loss and gain in speech levels, noise, acoustic and landline echo, and other distortions are easily assessed and accurately measured.

GLs Handheld data testers can test a wide variety of communications facilities and equipment including T1, fractional T1, E1, fractional E1, T3 and E3 modems, multiplexers, CSU, DSUs, T1 CSUs, DTUs, NTUs and TIUs and more. The testers provide convenience, economy, and portability for almost any interface, including RS232, RS-422, RS-530, X.21, T1, E1, T3, E3, and many others.

GLs Network Surveillance and Monitoring products include Probes for TDM, IP, VoIP, ATM, and Wireless networks. An open standards based approach provides a scalable, feature rich, real-time access to network characteristics. Centralized or distributed access, efficient transport and database loading allow compatibility with 3rd party and standards based monitoring systems.

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Vienna, VA (PRWEB) November 21, 2011

Parature, a global leader in cloud-based customer engagement software, announced today that Evernote, the company that’s helping the world remember everything, has selected Parature for online customer support to service its worldwide customer base.

Evernote supports more than 16 million customers worldwide for its suite of products that allow users to capture anything from their real and digital lives, and access them anytime. To effectively support its rapidly growing user base, Evernote needed to switch from a single dimension customer support software to a multi-dimension, scalable one that would give its agents better reporting tools, a more holistic view of their customers, and automatically support multiple languages, as Evernote quickly expands its overseas reach.

Multi-language support is very important to us. Evernote adds new languages to its products on a regular basis, which means that we need a customer support solution that can address the needs of users in various geographies,” said Phil Dean, Evernote’s VP of Customer Satisfaction. “We also value Parature’s excellent email support options, as well its ability to provide useful insights and analytics for our many clients. Parature has significantly improved our ability to effectively respond to the needs of our users.”

Since Evernote has deployed Parature, the company has seen excellent results. Because they are able to use Paratures reporting tools to categorize queries they can respond faster to premium inquiries. Since deploying Parature, Evernote is now meeting 100% of their SLAs for premium inquiries. Additionally, they have decreased training time by focusing agents on specific skills-based queues. As agents gain experience, Parature provides easy-to-manage functionality to add queues for each agent. Evernotes customers are also benefiting from Paratures Knowledgebase and EasyAnswer feature which allows its customers to search a comprehensive FAQ and find their own answers, cutting down on the number of tickets that need to be submitted and processed.

Evernote is a great example of a global company that needs a cloud-based, multi-language support system that can service clients anywhere, anytime, said Duke Chung, Co-Founder and Chairman of Parature. We are proud to power Evernotes customer support portal, and are thrilled theyve already seen improvements in their response time to customers as well as gains in internal efficiencies. We look forward to working with Evernote and easily scaling their support system as the company grows, and adds more products, languages and customers.

About Parature

Parature is the industrys leading provider of cloud-based customer engagement solutions and is used to support over 30 million end users worldwide. Parature empowers customer service organizations to monitor, manage, resolve and respond to a high volume of service issues across multiple communication channels, including the growing number of service-related conversations that are happening every day within social media channels. With more than a decade of experience, Parature delivers support and social media engagement and management solutions to mid-size and enterprise organizations across a wide variety of industries. Parature is among Inc. Magazines Top 100 Fastest Growing Private Software Companies and is the recipient of numerous product, technology, and leadership awards. Parature is used by some of the worlds most innovative organizations, federal agencies and companies, including Rosetta Stone, SuccessFactors and Threadless. Parature is headquartered in Vienna, Virginia. For more information, visit http://www.parature.com , follow @parature on Twitter, or like us on Facebook at facebook.com/parature.

About Evernote

Evernote is helping the world remember everything by building innovative products and services that allow individuals to capture, find and interact with their memories. Evernote apps are available on all major computer, web, mobile, and tablet platforms. For more information, please visit: http://www.evernote.com.

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